white water rafting terms & Conditions

BOOKINGS

A deposit is required at the time of booking to secure your chosen date of an event.

CANCELLATION

payment can only be refunded if you cancel 72 hours prior to you booked activity.  Activity Scotland cannot be held responsible for cancellation of events or issue refunds due to reasons out with their control. We have set times for meeting for activities, if you do not make it to your meeting point in time Activity Scotland can not be held responsible. We strongly recommend you give yourself enough time to travel. We suggest that clients may like to consider taking out insurance to safeguard their event against adverse weather or other eventualities out with their control, this they can do through their own insurers.

ALTERATIONS

Activity Scotland reserve the right to make alterations to brochure details, and any other company documents, before and after any booking has been received and confirmed. Most of these changes will be minor and in most cases we will inform you at the earliest opportunity.

GROUP NUMBERS

Final numbers of participants must be confirmed by telephone or email no later than 14 days prior to the trip. Failure to do this will result in the client being charged for the full amount of persons initially booked.

GENERAL

1. Activity Scotland cannot be held responsible for weather conditions
2. Activity Scotland reserve the right to alter/substitute the events/disciplines/activities due to weather conditions, mechanical failure or in the interest of safety.
3. Agreed arrival time – clients should always be on time as there are may be others with a time schedule following their booking which may result in your time slot being reduced or lost.

CLOTHING
All specialist kit and equipment is provided by us - all you need to bring with you is a sense of adventure! In some cases, a spare pair of trainers, or extra warm or waterproof clothing may be suggested/recommended, however you will be informed of this on booking.

EXPERIENCE
Prior experience is not necessary (unless stated). At Activity Scotland we strive to bring outdoor sports to everyone and for this reason you don't have to be an expert at anything. Just confidence and a willingness to have a good time is all we ask.

CHILDREN
Due to the very nature some of our activities we may only accept children if accompanied by a parent or guardian. This will be made clear on booking. In some cases there is also a minimum age restriction for participation. This will also be at the discretion of the guides who will judge the child according to other factors i.e, height, weight, health and build. We do have an extensive play area for young children to enjoy.

ALCOHOL/DRUGS

1. Any person who is suspected of being under the influence of alcohol will not be permitted to participate in any activity

2. No alcohol may be consumed until all the activities have ceased

3. Please advise of any medical conditions and if anyone is taking medication

On receiving your trip or event confirmation, you agree to honour and abide by the terms and conditions laid down by Activity Scotland, and have made all the participants in your party aware of these terms and conditions.

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